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This Privacy Policy explains how the inewme App (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you use our mobile application and connected devices. We are committed to protecting your privacy and complying with applicable global data protection laws. This Privacy Policy applies globally unless otherwise specified in regional addenda.
Account & Profile Information
Phone number, login credentials, third-party login identifiers (Google, Apple ID), nickname, gender, date of birth, skin type, skincare goals.
Device & Connectivity Data
Bluetooth identifiers (e.g., MAC address), device pairing tokens, device status (battery level, spray mode), error logs.
Camera & Analysis Data
Facial images captured for skin condition analysis. We do not perform facial recognition or identity verification. Processing occurs on-device and/or via secure cloud servers solely to generate analysis reports. Images and results are not used for advertising or unrelated profiling.
Hydration & Skincare Records
Test results, hydration events, usage trends, and skincare product records (including photos for product recognition).
Environment & Location Data
Temperature/humidity signals from the device or mobile OS; if enabled, coarse location for selecting climate profile. Not used for advertising.
Notifications & Preferences
Push notification tokens, reminder settings (Hydration, skincare test, environment alerts).
Cloud Photo Backup (Optional)
If enabled, analysis images are encrypted and stored on secure servers. Disabling backup stops new uploads until you re-enable the feature. Disabling backup does not delete previously uploaded photos. Previously uploaded photos remain stored unless you delete your account, in which case all associated personal data will be permanently erased.
We do not sell or “share” personal data for cross-context behavioral advertising.
Hydration and skincare records are retained until you delete them in-app or permanently delete your account.
If you delete individual analysis records in-app, they will no longer be visible to you, but may persist in secure system backups for a reasonable period, unless law requires earlier deletion.
We retain personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your jurisdiction, you may have the right to:
Requests can be submitted via service@inewme.com
We use encryption, access controls, and monitoring to safeguard your data. No system is 100% secure, but we implement measures aligned with industry best practices.
Your data may be processed outside your country of residence. Where required, we apply safeguards such as Standard Contractual Clauses (SCCs). For users in the EU or U.S., data may be processed in regional data centers where feasible.
You must be at least 13 years old to use the App. In certain jurisdictions, additional age thresholds may apply for specific features; see our Privacy Policy for details, especially regarding parental consent requirements. Our Services are not directed to children under 13.
Globally: We do not knowingly collect data from children under 16 without parental consent.
U.S.: See U.S. Addendum below (special protections for children under 13 under COPPA).
We may update this Policy. If changes are material, we will notify you via in-app notice or email.
Email: service@inewme.com
Company Address: Building 6, West Wing 801, TianAn Cloud Park , Gangtou Community, Bantian Street, Longgang District, Shenzhen
Contact for Data Protection Officer (DPO): service@inewme.com (Please specify “Data Protection Inquiry” in the subject line.)
This Addendum supplements the Global Privacy Policy for users in the United States.
Requests can be submitted via service@inewme.com.